Updating Your Business Information

Your business information appears in payment plans and communications with customers.

What Information Is Stored?

  • Business name
  • Contact email
  • Phone number (optional)
  • Business address (optional)
  • Logo (optional)

Where It Appears

Your business info shows in:

  • Payment plan emails to customers
  • Customer portal
  • Check-in messages
  • Plan documentation

Updating Your Information

  1. Go to Dashboard
  2. Click your name (top right)
  3. Select Profile or Business Settings
  4. Update fields
  5. Save changes

Business Name

This is how you're identified to customers. Make sure it's:

  • Your actual business name (not personal name)
  • Recognizable to your customers
  • Professional

Contact Email

This email receives:

  • Customer responses
  • Payment notifications
  • Plan updates
  • Important alerts

Use a monitored business email you check regularly.

Adding Your Logo

A logo makes your payment plans more professional:

  1. Go to Business Settings
  2. Click Upload Logo
  3. Choose image file (PNG, JPG)
  4. Crop/adjust if needed
  5. Save

Logo Tips:

  • Use high resolution (at least 200x200px)
  • Square or rectangular works best
  • Simple logos work better than complex ones
  • PNG with transparent background is ideal

Business Address

Optional but helpful:

  • Adds credibility to plans
  • Customers know where you're located
  • Shows on payment plan documents

You can use:

  • Physical location
  • Mailing address
  • PO Box

Changes Apply Immediately

When you update business info:

  • New plans use updated information
  • Existing active plans keep original info
  • Customers see updates in new communications

Need Help?

If you need to update information for existing plans or have special requirements, contact support.

Need more help?

Can't find what you're looking for?

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