Privacy Policy

Introduction

At With Good Plan, we believe in treating people with respect and dignity—and that extends to how we handle your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

Information We Collect

Information You Provide to Us

• Account Information: Name, email address, phone number, business name, and payment information when you create an account
• Invoice & Customer Data: Customer names, invoice amounts, payment schedules, and communication preferences you input when creating payment plans
• Communications: Messages, feedback, and support requests you send to us

Information We Collect Automatically

• Usage Data: Pages visited, features used, time spent on the platform
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies: We use cookies to maintain your session and improve your experience (see Cookie Policy below)

How We Use Your Information

We use the information we collect to:

• Provide Our Service: Facilitate payment plan creation, send check-in messages, track installment payments
• Improve Our Platform: Analyze usage patterns, fix bugs, develop new features
• Communication: Send transactional emails (plan updates, payment reminders), service announcements, and optional marketing communications (you can opt out anytime)
• Security: Detect and prevent fraud, enforce our Terms of Service
• Legal Compliance: Meet regulatory requirements and respond to legal requests

How We Share Your Information

We do not sell your personal information. We may share your data with:

• Your Customers: When you create a payment plan, we share relevant information with your customer (business name, invoice details, payment schedule)
• Service Providers: Trusted third parties who help us operate our platform (payment processors like Stripe, email service providers, hosting providers). These providers are contractually obligated to protect your data.
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (SSL/TLS), secure server infrastructure, and regular security audits. However, no system is 100% secure. If you suspect unauthorized access to your account, please contact us immediately.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymize your data within 90 days, except where we're required to retain it for legal or accounting purposes.

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing emails (transactional emails will continue)
• Object: Object to processing of your information in certain circumstances

To exercise these rights, contact us at privacy@withgoodplan.com.

Cookies

We use cookies and similar technologies to:

• Essential Cookies: Maintain your logged-in session, remember your preferences
• Analytics Cookies: Understand how you use our platform (via Umami Analytics, which is privacy-focused and GDPR-compliant)

You can control cookies through your browser settings, but disabling essential cookies may affect functionality.

Third-Party Services

We use the following third-party services:

• Stripe: Payment processing (see Stripe Privacy Policy)
• Umami Analytics: Privacy-focused website analytics

Children's Privacy

With Good Plan is not intended for use by children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

International Users

If you are accessing With Good Plan from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our service, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website. Your continued use of the platform after changes take effect constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: privacy@withgoodplan.com
Mail: With Good Plan, [Your Business Address]