Payment Check-In Email (To Customer)
Sent to: Customer When: On payment due date Example Subject: "Check-in: Payment due today for [Business Name]"
What It Contains
- Simple question: "Were you able to make this payment?"
- Payment amount
- Due date
- Response buttons (Yes/Not yet)
- No threatening language
Purpose
The core feature of Good Plan. A neutral, non-threatening check-in asking if customer made their scheduled payment.
Why This Works
- Non-threatening = higher response rate
- Customer stays engaged
- Early warning if issues arise
- Maintains relationship
Screenshots
Add screenshots here to show what the email looks like