Contact Form Support Notification

Sent to: support@withgoodplan.com When: Immediately after form submission Subject: "[Good Plan Contact: R4TW] Support: Subject line"

Subject Format

[Good Plan Contact: XXXX] [Type]: Subject

• XXXX = 4-character confirmation code (uppercase)
• Type = Inquiry type (Pre-Sales, Support, Billing, Feedback, Other)
• Subject = Customer's subject line

What It Contains

• Color-coded inquiry type badge
• Confirmation code (e.g., "Ref: R4TW")
• Sender information (name, email)
• Full message content
• Metadata (IP, user agent, submission ID)
• Reply-To header set to customer's email

Purpose

Notifies support team with all details and confirmation code for reference.

Confirmation Code Benefits

• Easy email searching
• Professional reference system
• Thread management
• No complex ticketing system needed

Screenshots

Add screenshots here to show what the email looks like