Get paid back with Good Plan, not collections
Good Plan helps small businesses and their customers agree on fair payment schedules for overdue invoices and stay on track with neutral, encouraging check‑ins. We never touch the money so you stay in control.
Your Progress 🎉
5 of 12 payments completed
Hi Sarah, this is ABC Plumbing via With Good Plan.
You have a payment of $200 due today.
Were you able to make this payment?
Great! How did you send this payment?
You create a plan with a few clicks
Choose from suggested options or customize your own. We'll calculate everything automatically.
Enter the basics
Customer name, amount owed, and why. That's it.
We suggest options
3, 6, or 12 months—we calculate the payments for you. Or set your own schedule.
Send it off
Get a secure link to share with your customer. No login required on their end.
Create Good Plan
Suggested Payment Plans
We present your options as a neutral party
Your customer gets a friendly, non-threatening message with the payment options. No collections energy, just calm clarity.
Hi Peter! 👋
Here's your payment plan with Small Jobs LLC
Choose Your Path Forward ✨
$412.50/month
$275.00/month
$137.50/month
Friendly and clear
No threatening language. No pressure. Just options presented respectfully.
Secure and private
Each customer gets a unique, secure link. No account creation required.
They can suggest alternatives
If none of your options work, they can propose what does—without having to call you.
Take the awkwardness out of negotiating
Propose a plan, your customer can accept or suggest what works better for them. No uncomfortable phone calls, no back-and-forth emails—just clear, respectful options that keep the conversation grown-up.
You propose options
Suggest a few payment schedules. Your customer picks what works for them.
Hi Peter! 👋
Here's your payment plan with Small Jobs LLC
Choose Your Path Forward ✨
$412.50/month
$550.00/month
Propose Your Own Plan
"I have other expenses in the first 3 months. Spreading it over 8 months would help me stay consistent without missing payments."
They can counter-offer
If your options don't work, they propose what does. No phone call needed.
You approve and it begins
Review their proposal and accept if it works. The plan starts, check-ins begin automatically.
📤 New Counter-Offer from Peter Lock
Proposed: $206.25/month for 8 months
"I have other expenses in the first 3 months. Spreading it over 8 months would help me stay consistent."
No pressure, no discomfort, no guessing
Both sides can be clear about what they need without the stress of a difficult conversation. When you finally agree, everyone knows exactly what to expect.
We help them stay on track
Once they accept a plan, customers get their own portal to track progress, see what's coming up, and manage their payment history—all without needing to contact you.
Your Progress 🎉
5 of 12 payments completed
Payment Timeline
Payment #5
Paid Oct 15, 2025
$137.50
Payment #6
Due in 3 days
$137.50
See their progress
Customers can see how far they've come and what's left. It's motivating to watch the progress bar grow.
Track all payments
Complete payment history showing what's been paid, what's due, and what's coming up. No more "wait, did I pay that one?"
Know what's next
See upcoming due dates at a glance. We'll send reminders, but they can always check in themselves.
24/7 access
Check their plan anytime, from any device. No need to call you or dig through old emails.
Stay on track with neutral check‑ins
On every due date we send a simple message: "Were you able to make today's payment?" If yes, they tell you how they sent it. You confirm in your books and the plan updates automatically.
Day 1: Plan Created
Sarah agrees to pay $800 over 4 months at $200/month. The first payment is due Feb 1st.
Feb 1st: Check‑in sent
"Hi Sarah, were you able to make your $200 payment today?"
2 hours later: Paid!
Sarah responds: "Yes, I sent an e‑transfer."
Progress updated
You confirm receipt and the plan updates automatically.
Positive progress
Customers see how far they've come; you see what's on track or at risk.
You stay in control
We don't move money. Customers pay you the same way they always have.
Friendly reminders
Neutral language that keeps things collaborative and grown‑up.
Here's the thing about collections...
They destroy the very relationships that built your business.
These are your neighbors
They shop at the same stores. Their kids go to the same schools. You're connected on Facebook. You might even be friends with their friends. When collections agencies start calling, those connections don't disappear—they become witnesses to how you treat people when they're struggling.
You paid real money to find them
Think about what you spent on ads, SEO, networking, word-of-mouth building. Customer acquisition isn't cheap. Now imagine taking that expensive relationship and handing it to a collections agency for pennies on the dollar. You lose twice: once on the discounted debt, again on the burned bridge.
Life happens to good people
More people are living paycheck to paycheck than ever before. A customer fully intends to pay, then—car repair, medical emergency, unexpected job loss—suddenly they can't. They're not bad people trying to cheat you. They're just people dealing with life. And given a fair chance, most will do the right thing.
Turn potential critics into vocal champions
Imagine a customer who was struggling, couldn't pay on time, and you worked with them instead of against them. They'll remember that kindness. They'll tell their friends. They'll leave glowing reviews. They might even become your most loyal customers—all because you gave them an olive branch when they needed it most.
We believe people want to do the right thing
When given the opportunity to be kind, most people will choose kindness. When treated with dignity and respect, most people will step up and meet you halfway. With Good Plan lets you be the kind of business that believes in people—and gives them a real chance to prove you right.
Work directly with your customers, not through middlemen who profit from conflict.
Keep relationships intact. Today's struggling customer can be tomorrow's biggest advocate.
Neutral, respectful communication that treats everyone like the grown-ups they are.
Treat people like the neighbors they are. Not the numbers collections agencies see.
With Good Plan will outperform collections—not just today, but for years to come.
Frequently Asked Questions
Everything you need to know